Get in Touch

Have questions about ESWIPE? Need help with your account? Want to partner with us? We're here to help and would love to hear from you.

Email Support

Get help via email

support@eswipe.app

Response within 24 hours

Phone Support

Speak with our team

+250 788 123 456

Available 9 AM - 6 PM

Live Chat

Chat with us instantly

Available in app

Real-time support

Send us a Message

Our Office

ESWIPE Technologies Ltd.

KG 7 Ave, Kacyiru

Kigali, Rwanda

P.O. Box 1234

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed

Emergency support available 24/7 for critical issues

Quick Contact

General: +250 788 123 456

Support: +250 788 123 457

Business: +250 788 123 458

Emergency: +250 788 123 459

Contact the Right Team

General Inquiries

Questions about ESWIPE, features, or general information

info@eswipe.app

Customer Support

Technical issues, account problems, or app assistance

support@eswipe.app

Security & Privacy

Security concerns, privacy questions, or data protection

security@eswipe.app

Business Partnerships

Partnership opportunities, integrations, or collaborations

partnerships@eswipe.app

Frequently Asked Questions

How do I get started with ESWIPE?

Download the app from the App Store or Google Play, create your account, and follow the secure onboarding process.

Is my money safe with ESWIPE?

Yes, we use bank-level security with end-to-end encryption and are fully compliant with financial regulations.

How do I reset my PIN?

Use the "Forgot PIN" option in the app settings, or contact our support team for assistance with account recovery.

Can I use ESWIPE for business?

Yes, we offer business accounts with additional features for merchants and business owners. Contact our business team for more information.

We're Here to Help

Our support team is committed to providing fast, helpful responses to all your inquiries. Most questions are answered within 24 hours.