Have questions about ESWIPE? Need help with your account? Want to partner with us? We're here to help and would love to hear from you.
Get help via email
support@eswipe.app
Response within 24 hours
Speak with our team
+250791700692
Available 9 AM - 6 PM
Chat with us instantly
Available in app
Real-time support
ESWIPE Ltd.
Gasabo, Kimironko
Kigali, Rwanda
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Emergency support available 24/7 for critical issues
General:
Support: +250 791 700 692
Business: +250 795 632 058
Emergency: +250 790 802 232
Partnership opportunities, integrations, or collaborations
partnerships@eswipe.appDownload the app from the App Store or Google Play, create your account, and follow the secure onboarding process.
Yes, we use bank-level security with end-to-end encryption and are fully compliant with financial regulations.
Use the "Forgot PIN" option in the app settings, or contact our support team for assistance with account recovery.
Yes, we offer business accounts with additional features for merchants and business owners. Contact our business team for more information.
Our support team is committed to providing fast, helpful responses to all your inquiries. Most questions are answered within 24 hours.